Suggest a topic for the guides
Tell us which guide you read or which topic you would like explained. Please do not send wallet details, seed phrases, passwords or account numbers: this site offers general education only and is not financial, tax or legal advice.
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Articles on the parts of crypto that cause confusion
Before you write to us
Before you write, think about the topic you would like to understand better. It might be how a blockchain confirms a payment, what a recovery phrase is for, how a token differs from a coin, why network activity affects confirmation times, or how records of digital asset activity are kept for tax purposes. The more specific the question, the easier it is to point you to the right guide. Describe what you have already read, which term confused you and what you are trying to understand in Edmonton or in your country. That short description lets the editorial team suggest the most relevant article and explain the parts that are unclear.
Your message can be short, but it helps to include three things: the article or topic you mean, the level of experience you have with it and the kind of help you want, such as a plain definition, a step-by-step checklist or a list of questions to bring to a professional. Someone new to wallets needs a different starting point from someone who already reads blockchain explorers every week. Please keep the message in plain text. There is no need to attach documents, screenshots of accounts or any file, because a general question about blockchain and crypto can be answered without them.
Never send wallet addresses, seed phrases, private keys, recovery phrases, passwords, one-time codes, exchange or bank login details, account numbers or payment card details. Anyone who asks for these things, including someone who claims to write on behalf of this site, is trying to take your funds, and you should not reply. This site offers general reading only and does not hold, move or review assets. If you have a problem with a real account, contact the provider or your financial regulator directly, and speak with a qualified professional about your situation.